Shipping & Delivery Policy — Sanvi
At Sanvi, we strive to ensure that your orders are processed and delivered in a timely and secure manner. This Shipping & Delivery Policy explains how orders are handled, shipped, and delivered once placed on www.sanvi.net.
By placing an order on our website, you agree to the shipping terms mentioned below.
Shipping Coverage
Sanvi currently delivers products across India. Delivery availability depends on serviceable pin codes supported by our courier partners. In case a location is not serviceable, our customer support team will inform you and assist with an alternative solution.
Order Processing Time
Orders are usually processed within 1–2 business days, excluding Sundays and public holidays. Orders placed during sale periods, festivals, or promotional events may take slightly longer to process.
Once the order is processed, it is dispatched through our logistics partners.
Estimated Delivery Time
Estimated delivery timelines are as follows:
Metro cities: 3–5 business days
Tier-2 cities: 4–7 business days
Remote areas: 7–10 business days
These timelines are approximate and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on the delivery location, order weight, and courier rates. Any free shipping offers will be clearly mentioned on the website at the time of purchase.
Shipping charges once paid are non-refundable unless the order is cancelled by Sanvi.
Shipping Partners & Tracking
We work with trusted courier partners to ensure safe delivery. Once your order is shipped, you will receive a tracking number via email or SMS to track the status of your shipment.
Contact Information
For any shipping-related queries, please reach out to us at:
Email: support@sanvi.net
Phone: + 91 7583010101
Customer Support Hours: Monday to Saturday | 10:00 AM – 7:00 PM IST